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ScopeControl
FAQ
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FAQ
Maintenance
GuideControl
FAQ
Troubleshooting
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Troubleshooting
DoviScan
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EndoscopeManager
FAQ
Endoscopes
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Administration
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Help Center
FAQ
FAQ
General
Testing
Software & Settings
Service
Shipment
ScopeControl
FAQ
Maintenance
Software & Settings
LightControl
FAQ
Maintenance
GuideControl
FAQ
Troubleshooting
LeakControl
FAQ
Troubleshooting
DoviScan
FAQ
EndoscopeManager
FAQ
Endoscopes
LightGuides
Administration
Software
MyBlueLabel
ISMS.online
FAQ
General
Patient safety with endoscope testing.
Our repair company and/or external CSSD is responsible for the quality of our endoscopes. Why do we need your products?
We have never had any problem with our optics, why should we spend our money on your products?
Our IFU states some quality references that we regularly check. Why use your products?
Why would I do an automated rigid endoscope test? My colleagues are perfect!
Which brands can your products measure?
The better way of endoscope testing.
Our IFU says nothing about how to check endoscopes, so why choose your products?
What is MDR?
This is nice to have, but not a must have, right?
We have a company that comes in every halfyear to check our endoscopes. They call it an audit. That should be enough, right?
We test manually. We have a standardised process. Why work with your products?
Do your products need a lot of maintenance?
Is it possible to arrange a demo?
What are the calibration requirements for your products?
Your products looks very complicated. How much training do we need?
We already have an optics tester from our manufacturer. Why buy yours?
Missing a functionality or integration?
What scanners are compatibility with my Dovideq device?
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Testing
What happens during the endoscope test sequence
What does Lens Fracture (LF) measure?
What does Viewing Angles (VA) measure?
What does Field of View (FV) measure?
What does Light Fibres (FB) measure?
What does Focus (FC) measure?
What does Light Transmission (LT) measure?
What does Color Correction (CC) measure?
What does Particle Detection (PD) measure?
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Software & Settings
Are manufactured your products provided with the latest software?
Service
Does Dovideq offer 24/7 service support assurance? What is the response time?
Does Dovideq offer Technical support, service and training?
Shipment
What is included in a shipment?
Is shipment cost included in case the unit has to be shipped back for repair within the warranty period?
