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FAQ
  • Why test endoscopes
    • Patient safety
    • Costs reduction
    • Quality increase
    • Process improvement
  • Introduction to ScopeControl
    • General
  • Scanning medical devices
    • General
  • Testing rigid endoscopes
  • Troubleshooting
    • ScopeControl
  • Best practices
    • CSA
  • FAQ
    • EndoscopeManager
    • Account & Billing
    • Products
  • GuideControl
    • Activation
    • measurement
  • Endoscopemanager
    • Endoscope wizard
    • reports
  • ScopeControl
    • Hardware
  • LeakControl
  • Introduction to LightControl
      Back to home
      1. Help Center
      2. FAQ
      • Why test endoscopes
        • Patient safety
        • Costs reduction
        • Quality increase
        • Process improvement
      • Introduction to ScopeControl
        • General
      • Scanning medical devices
        • General
      • Testing rigid endoscopes
      • Troubleshooting
        • ScopeControl
      • Best practices
        • CSA
      • FAQ
        • EndoscopeManager
        • Account & Billing
        • Products
      • GuideControl
        • Activation
        • measurement
      • Endoscopemanager
        • Endoscope wizard
        • reports
      • ScopeControl
        • Hardware
      • LeakControl
      • Introduction to LightControl

      FAQ

      EndoscopeManager

      • Is a demo available

      Account & Billing

      • What is included in a shipment
      • Does Dovideq offer 24x7 service support assurance? What is the response time?

      Products

      • What are the calibration requirements for a ScopeControl, LightControl, GuideControl or LeakControl?
      • ScopeControl looks very complicated. How much training do we need?
      • We already have an optics tester from our manufacturer. Why buy ScopeControl?
      • Can the EndoscopeManager.com platform be integrated with Tdoc ITK (instrument tracking system)?
      • Does Dovideq offer Technical support, service and training?
      • I'm missing a functionality or integration, can you add it?
      • In case of returning back the unit for repair during warranty period, is shipment cost included?
      • Can the EndoscopeManager.com platform be integrated with Cerner HIS (health information system)
      • What can we do with the EndoscopeManager.com platform?
      • Are manufactured ScopeControls, GuideControls and DoviScans provided with latest software?
      See more
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